When I started this business, I had certain expectations. I knew that it would be hard work. I knew that there were a lot of people who unfairly had criminal records following them around, and I knew that I would help a lot of those people. What I couldn’t know is just how fast it would take off.
During the first month, the site averaged between five and twenty applications a day. I easily had time to screen all of the individual applications, travel around the state to different court archives, and run the business within the “three business day” deadline I had given myself. Six weeks in, things really accelerated after press from the Courier-Journal, USAToday, and the Wall Street Journal. We have now received nearly one thousand applications. I am very proud of my team for having completed over three hundred to date, but I felt it was only fair to apologize for the delay that many of you are experiencing in getting the information you so desperately desire.
I am sincerely sorry that we have not been able to get all of your evaluations done in our promised time window. I should have had a team in place prior to the press coverage. I highly value customer service, and responsiveness. As my team gets up to speed and fully trained, I have no doubt that we will be able to handle any volume of potential cases. That said, I am sorry we if we did not deliver on our three day turnaround for your free attorney-screened expungement evaluation.
The new expungement law does not go into effect until July 15th. Please know that every one of you will have an answer to your eligibility in advance of July 15th. Please know that anyone that has used the site will be ready to file for their expungement on day one. I do not care how many nights and weekend I have to work. I do not care what it costs me or how many people I have to hire. You have waited long enough. Unconvicted.com will not make you wait any longer.
Chief Expungement Officer &
Clark Law PLLC
Valerie Carpenter says
I just want to thank you. I don’t know if my record will be expunged but I do want you to know how thankful I am that you care enough to help.